Today was one of those days that make me wonder why I work in this industry. Seriously, when crap breaks people get pissed at you. When things are working, they want to know why the system isn’t faster. It’s like being a plumber or something.
Yesterday was “Patch Tuesday”, so called because that’s the day the Microsoft releases updates for its products. I am sure that they try as hard as they can to make sure there are no problems with the updates that go out. Every once in a while, though, something goes wrong. Today was one of those times.
We use Office Communications Server 2007 R2 for internal IM, web conferencing and remote desktop support. We rolled it out only a few weeks ago, but our employees loved it and have come to rely on it a great deal. So as soon as update KB974571 installed on my server, all of a sudden I started getting errors in the Event Log that looked like:
Event source: OCS Server
Event id: 12290
Event text: The evaluation period for Microsoft Office Communications Server 2007 R2 has expired. Please upgrade from the evaluation version to the full released version of the product.
That plus no one could log in because the Front-End service kept dying after trying to start it. At the time though, I had no idea what was causing it. I KNEW I hadn’t installed an Eval copy of the software, so I had no clue as to what was going on. I only figured out that the patch was the culprit AFTER I spent most of the day doing a rain dance to try and fix the thing for my users.
Of course, a dear co-worker of mine pointed out: Twitter knew about it last night. I hate computers.